problem solving

'So, what is it you exactly do?' - Part seven, communication

Admittedly there is an irony in having a massive delay between the last article in this series and this one, aptly to be regarding 'communication' :) Sorry for the silence. It seems some of these articles have inspired some interest in the work I do, and as a result, I have been running off my feet with new business. There are worse problems to have.

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'So, what is it you exactly do?' - Part five, troubleshooting

In the last article of this sysadmin series, I talked about the importance of monitoring as an insight into infrastructure and application behaviour - something that is hard to overstate. But what good is monitoring if you don't understand what it's telling you? That's where troubleshooting comes in.

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